Privacy Policy
At Lahore Creative World, we respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you place an order or interact with our website, we collect the following personal information:
- Identity Data: Name and Email Address.
- Contact Data: Phone Number and Shipping Address.
- Usage Data: Information about how you use our website via Google Analytics.
2. How We Use Your Information
We use your data specifically to:
- Process and deliver your orders via our courier partners (TCS/Leopards).
- Communicate with you regarding order updates or inquiries.
- Marketing: Send you updates about “New Arrivals” or special artistic collections.
- Improve our website experience through insights gained from Google Analytics.
3. Payment Security
To ensure your financial safety, we currently operate on a Cash on Delivery (COD) basis. We do not ask for or store your credit card or bank account details on our servers.
4. WhatsApp Communication
When you contact us through our website’s WhatsApp button, we may store your phone number to assist with your current inquiry and to keep you informed about future masterpieces that match your interests. You can opt-out of these messages at any time by simply letting us know.
5. Third-Party Sharing
We value your trust. We do not sell, trade, or share your personal information with third-party marketing agencies. Your contact details are only shared with our trusted delivery partners (TCS and Leopards) solely for the purpose of getting your artwork to your doorstep.
6. Cookies & Analytics
Our website uses cookies through Google Analytics to understand visitor behavior. This helps us see which art categories (like Calligraphy or Landscapes) are most popular so we can continue to create what you love. You can disable cookies in your browser settings if you prefer.
7. Your Rights
You have the right to ask us what data we hold about you or to request that we delete your information from our marketing list. To do so, please contact us via the WhatsApp button or our official email.